PTCI News Feed
Troubleshooting guide post-cellular issue.
- Toggle Airplane Mode on for 5 seconds and back off to restore regular service.
- If Airplane Mode does not work, please reboot your device.
- If a reboot/restart does not work, please fill out the cellular trouble ticket form so a technician can identify your individual issue.
3/13/25 – 2:26 a.m.
Cellular Service Update | Service is restored. Some devices may need to have its airplane mode toggled off and on to refresh.
3/12/25 – 7:45 p.m.
Cellular Service Update | PTCI is working to resolve a cellular issue causing intermittent service disruptions. Our technicians are actively addressing the matter.